Frequently Asked Questions

Frequently Asked Questions

What type of clients do you typically work for? Expand

We work primarily for residential clients but we also serve commercial, industrial and municipal clients.

We work primarily for residential clients but we also serve commercial, industrial and municipal clients. Expand

Our jobs typically range from one day to several weeks in length. Contracts larger or smaller than this are certainly accepted.

Who will I be dealing with during my project? Expand

Mike Isbir and our Project Coordinator personally handles all client interactions during all of the phases of our projects. Mike visits each job daily to ensure the work is installed the way the customer wants it.

How long do I have to wait to have the work completed once I decide to have the project completed? Expand

Typically, we are booked 3-8 weeks in advance. This does vary throughout the season so contacting us as soon as possible is always recommended, especially to beat the spring rush in April, May and June. Longer wait times should be expected during these months.

How long have you been in business? Expand

We have been in business since 1997. We incorporated and changed our name in 2003.

Can I see some of your completed work? Expand

Yes. In fact we encourage you to do so in order to see the quality of our work as well as the scope of projects that we will handle.

Are you fully insured and do your employees have workers compensation coverage? Expand

Yes, we are fully covered. We would be happy to provide you with a certificate of insurance upon request.

Will Mike Isbir manage my project? Expand

Mike Isbir visits daily and inspects all of our jobs and everything must meet his high standards.

How many people are on your crews? Expand

There are 3-5 dedicated individuals on each job site. They will start one project and not leave the job until it is finished.

Will you design the project or do I have to do it? Expand

We can design your project or you can do it yourself. Our registered Landscape Architect can produce simple or complex drawings depending on your needs. If you would like to design the project yourself, we would prefer to assist you in making your design selections so that you get the best possible finished product. We would also be happy to install a project designed by a third party landscape architect, landscape designer, or an engineer.

Do you guarantee your work as well as provide a warranty on installed plants and trees? Expand

The client is responsible for watering and caring for all plant and seed material. If they are not watered, we cannot be responsible. We fully stand behind all of our projects. Acts of God, extreme weather, and neglect will also not be covered.

Will I have to sign a contract agreement? Expand

Yes, we require signed agreements on all jobs. This insures that everything that is to be completed is stated up front and is understood by both parties entering into the contract agreement. The contract also includes payment information and due dates for payments and project completion. Our contracts are very detailed and include a drawing.

Do I have to give you a down payment? Expand

Usually we require 1/3 of the job cost at the contract signing to cover material orders and time dedications.

Will you be hiring any subcontractors? Expand

We sometimes allow certain portions of work to be installed by specialized contractors. These highly regarded members of our team are insured and we fully manage them. We only work with team members whose standards are as high as our own.